Archives: FAQS

To keep our guests, team, and community safe, we have taken all necessary precautions. The SOP guidelines that we have adopted can be accessed here.

As we understand Covid-19 times are uncertain for everyone, we have amended our cancellation policy to offer flexibility to guests. The below policy is applicable for only Covid-19 cancellations*:

Covid-19 related Amendments/Postponement due to govt. policies possible till day of check-in. Incidental incurred charges if any e.g. taxi costs, doctor charges, etc. payable on actuals.

Covid-19 related Cancellation due to govt. policies, credit note for AP package valid for a period of 12-months from date of issuance. Safaris currently are not cancellable and will be subject to forest department decision. In case of favourable refund decision by the forest department, admin/banking charges will be applicable.

*Subject to furnishing of supporting/medical documents

Please note for all other cancellations i.e. not Covid-19 related, our regular reservation policy will be applicable.

Safari Permit Payments – 100% payment at the time of booking; no refunds or changes in safari bookings.

Room Payments – 50% payment at the time of booking and balance 50% payment due 45 days before check-in date.

SAFARI CANCELLATIONS

Safari Permits once booked cannot be cancelled, changed, or refunded.

ROOM CANCELLATIONS

Within  30 days  or No Show – 100% cancellation

30 days to 45 days – 50% cancellation

45 days and above – 10% cancellation as banking and admin fee. Balance amount will be adjusted towards next booking

Cancellation amount is calculated as per total booking amount and not as per advance deposited.

Long weekend and holiday bookings like New Year, Christmas, Holi and Diwali are non-refundable.

To learn about our best available rates and/or packages for duration of your stay please see our page Tariff & Promotions or  Get in Touch with us.

Svasara is an eco-friendly jungle lodge with twelve charming rooms (king and twin beds available) featuring all modern conveniences and luxury amenities. The lodge has full power back up, air-conditioning, pool, spa, nature shop, library, two dining venues etc. All rooms have en-suite bathrooms with 24-hour supply of hot and cold water.

Tadoba is open throughout the year. However, in the monsoon months July 1st to October 15th, the reserve has fewer forest permits than the other months. Some routes may also close during this period in the case of heavy rains.

If opting for safaris in the core zone of Tadoba, the permit bookings need to be processed 120 days in advance, hence, we recommend the guests to book at least 180 days / 6 months before arrival date, this helps us obtain the permits as well as ensure availability of rooms on a confirmed basis.

Although there is no age regulation by the forest authorities, we recommend children above age 5 to participate in the jungle safaris. Babies, younger kids and pregnant women should avoid the jeep safaris owing to possibility of jerky terrain and hot weather/dust conditions.

Yes, we believe in the convenience of end-to-end packages, and most of our guests opt for packages that include airport pick-up & drop-off, accommodation, all meals and jungle safaris.

Off road driving, getting down from vehicles, use of flash photography is strictly prohibited. DO NOT gather any forest property; take only photographs for your memories – hunting, and poaching is illegal and will be reported to Forest Authorities